Privacy Policy

1. Who this policy applies to

This policy applies to users of the RiseWise app (iOS and Android) and visitors to our website. If you are under 18, you should use RiseWise with a parent or guardian’s knowledge and consent where required by law.

2. Information we collect

Account information

When you sign in (for example, with Google), we may receive:

• Name and email address
• Profile picture (if provided by your sign-in provider)
• A unique account identifier

App activity and learning data

To provide the educational experience, we store:

• Lesson progress, quiz scores, XP, badges, and game statistics
• Paper trading portfolio, simulated trades, and watchlists
• Risk assessment results and profile preferences
• Piggy Bank / Smart Save rules and simulated payment events you configure
• Leaderboard rankings (display name and performance metrics)
• FinBot chat messages and conversation history
• Comments and posts in news or discussion features, if you use them

Technical information

We may automatically collect:

• Device type, operating system, and app version
• IP address and general usage logs needed to operate and secure our services

What we do not collect for trading

RiseWise paper trading uses virtual money only. We do not collect bank account numbers, brokerage login credentials for live trading, or real payment card data through the core educational features. Optional third-party integrations (such as market data providers) receive only the minimum data needed to deliver their service.

3. How we use your information

We use your information to:

• Create and maintain your account
• Deliver lessons, games, paper trading, and AI tutoring (FinBot)
• Personalize content (for example, risk-profile-based recommendations)
• Show leaderboards and learning progress
• Improve app performance, fix bugs, and prevent abuse
• Respond to support requests
• Comply with legal obligations

FinBot provides educational information only — not personalized financial, legal, or tax advice.

4. How we share information

We do not sell your personal information.

We may share limited data with:

• Service providers that host our backend, deliver push notifications, or provide authentication (for example, Google Sign-In), under contracts that require them to protect your data
• Market data providers when you request live quotes, charts, or news — typically no personal identity is shared beyond what is needed for API access
• Legal authorities if required by law or to protect rights, safety, and security

Leaderboard and discussion features may display your first name or display name and performance statistics to other users. We do not share your email publicly on leaderboards.

5. Data storage and security

Your data is stored on secure cloud servers (for example, AWS). We use industry-standard measures such as encryption in transit (HTTPS/TLS) and access controls. No method of transmission or storage is 100% secure; we work to protect your information but cannot guarantee absolute security.

6. Data retention

We retain your account and learning data while your account is active. If you delete your account or request deletion, we will remove or anonymize your personal data within a reasonable period, except where we must retain information for legal, security, or backup purposes.

7. Your choices and rights

Depending on where you live, you may have the right to:

• Access a copy of your personal data
• Correct inaccurate information
• Request deletion of your account and data
• Withdraw consent where processing is based on consent
• Opt out of optional communications

For step-by-step instructions on accessing, correcting, or deleting your data, see our User Privacy Choices page. You can also contact us at [email protected]. We may need to verify your identity before processing requests.

8. Children’s privacy

RiseWise is designed for teens learning about finance. We do not knowingly collect personal information from children under 13 without appropriate parental consent as required by law (including COPPA in the United States). If you believe a child under 13 has provided us personal information without consent, please contact us and we will take steps to delete it.

9. International users

RiseWise may be used in multiple countries. Your information may be processed in the United States or other locations where our service providers operate. By using RiseWise, you understand that your data may be transferred to jurisdictions with different data protection laws than your own.

10. Third-party links and services

Our app or website may link to third-party sites or services (for example, market news articles or sign-in providers). We are not responsible for their privacy practices. Review their policies before providing personal information.

11. Changes to this policy

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date. Continued use of RiseWise after changes means you accept the updated policy.

12. Contact us

Questions about this Privacy Policy or your data:

• Email: [email protected]
• Website: https://risewise.ai